Locum Support Assistant (Female*)

Salary: £13.15 per hour

Hours: There are no normal hours of work as this is a zero hours contract. Flexibility with regard to working hours will be required. The post holder will be asked on occasions whether they are able to provide cover in respect of an unexpected vacant shift or short-term planned absence of an employee. The Church Army has no obligation to offer the post holder any work whatsoever and the post holder has no obligation to accept work if it is offered.

Contract: As and when basis

The Marylebone Project 

The Marylebone Project provides a life-changing service for homeless women and is the largest and longest-running centre of its kind in London and the UK with over 90 years of experience supporting vulnerable homeless women in crisis. It is a registered social landlord set up through a partnership between Church Army and the Portman House Trust.We provide the largest range of services in the UK for women experiencing homelessness. We are proud to provide 112 long- and short-term beds to homeless women as well as safety and support 24/7, 365 through ‘The
Sanctuary’ – our newly refurbished drop in facility. We deliver education, employment and training opportunities and meaningful activities in order to support service users into independent
living. Whatever stage of their journey, we can provide training opportunities, including through our Social Enterprises, and all of what we do is shaped by and focused on the women in order to support and empower them to independent living.

Role of the Locum Support Assistant

As Locum Support Assistant, you will work at the Marylebone Project on an As and When basis. This means that there is no guarantee of work, and you are under no obligation to accept work offered to you. You will be responsible for ensuring that the service users of the Project receive the highest possible standard of support at all times. You will provide cover across the Project in a number of roles including Reception, Night work, Support Services, Resettlement and the Sanctuary. The nature of the role will determine the tasks required but can include: one to one support, conducting room checks, providing assistance to service users and welcoming visitors to the Project.

At the Marylebone Project we pride ourselves on delivering the highest possible standard of support to our women regardless of their background and vulnerability. In joining the team, you will need to share in our values. You will need to be someone who can work with other people unconditionally, who has an understanding of the challenges of homelessness and can work without judgement. You will need to be a strong team player, with excellent communication skills and able to work well with others.

Main Responsibilities:

• Assist in the provision of a high quality, needs-led support service.
• Assist in the provision of a high standard, safe and secure accommodation and drop-in services for single homeless women.
• Maintain good communication between service users, staff and external partners.
• Work within the parameters of the Church Army and Marylebone Project’s policies and procedures.

Knowledge, Skills & Experience:

The successful candidate will have:

• Knowledge of the challenges faced by homeless people in particular homeless women.
• Working experience within a customer facing role, providing outstanding service.
• An eye for detail and experience in concise report writing.
• The ability to work without judgement or prejudice with people from a variety of backgrounds.
• The ability to demonstrate effective de-escalation techniques.  Experience of working with those presenting with challenging behaviours.
• The ability to work without judgement or prejudice with people from a variety of backgrounds
• Good verbal and written communication skills.
• Passion for working with vulnerable women and providing outstanding service.
• Willingness to work unsociable hours.
• A personal ethos in line with the aims and objectives of Church Army.

DBS: This post is subject to an enhanced DBS (Disclosure and Barring Service) check and compliant with safeguarding policies and procedures. Safeguarding training will be required

Occupational Requirement & Physical Requirement: *Positions are exempt under the Equality Act 2010, Schedule 9, Part 1.

The Marylebone Project is based over two sites, 100m apart, and the job involves walking throughout and between both sites. The Bradbury House site is a listed building, over five floors with a lift. The post holder must be able to access all areas of the project and may be required to do so quickly in the event of an emergency. The ability to undertake these physical aspects of the role and to carry smaller items are required as essential.

How to Apply:

To apply, please complete a Marylebone Application Form and send this to our email: Recruitment@churcharmy.org

For more information on this role please refer to the job pack.

Closing Date: Ongoing

Monthly Assessment Dates throughout the year.

How to apply

To apply, please download a Marylebone Project Application Form and complete the form this post. When you are ready to submit your application, please upload your completed application form and submit your application. Please note that CVs will not be accepted.

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